Privacy Policy

Last updated on April 29, 2024

Effective from Dec 1, 2023

We at "Medallion Technologies" (the “Company”, “we”, or “us”) are dedicated to protecting the privacy of our users. This Privacy Policy outlines how we handle your Personal and Usage Information through our service, including our website and browser extension. This policy applies to all information collected through our Services. By using our Services, you consent to the practices described in this policy. We encourage you to review this policy carefully before using our Services.

Why We Collect Your Information

We collect information about you for various purposes, including:

  • Registration and account management: We use your information to facilitate your access to our Services, create and manage your account, and provide customer support.
  • Communications: We may contact you to provide information about our Services, respond to your inquiries, and send updates or notifications related to your use of our Services.
  • Service improvement: We analyze user behavior and feedback to improve our Services, develop new features, and provide a better user experience.
  • Marketing: We may use your information for promotional purposes, such as sending you news and offers related to our Services.
  • Security and fraud prevention: We collect and monitor information to protect against illegal or unauthorized activities and to enforce our Terms of Use.

Collecting and Using Your Personal Data

When you access or use our Services, we collect information about you and your device. This includes:

  • Device information: We collect information about your computer or mobile device, such as IP addresses, device identifiers, browser types, and operating systems.
  • Location data: We may collect your device's geographic location if you grant us permission.
  • User Content: We gather Personal Information that you voluntarily provide when using our Services, such as when you submit feedback, participate in forums, or upload content.
  • Cookies: We use cookies and similar tracking technologies to identify your device and enhance your experience. These technologies help us understand user behavior, remember your preferences, and improve our Services.

Personal Data

We may collect and process the following types of personally identifiable information when you use our Services:

  • Email address
  • First name and last name
  • Address, city, state, ZIP/postal code, and country
  • Usage data, including information about how you interact with our Services

Use of Your Personal Data

We may use your Personal Data for a range of purposes, including:

  • Providing and maintaining our Services: We use your data to deliver our Services to you, monitor performance, and make improvements.
  • Account management: We manage your registration as a user and provide you with access to different functionalities based on your account status.
  • Contractual obligations: We may process your data to comply with our contractual obligations toward you or to take steps at your request prior to entering into a contract.
  • Communications: We use your data to contact you regarding updates, offers, and promotional materials related to our Services.
  • Marketing: We may send you promotional content, special offers, and information about other goods, services, and events offered by us or our partners.
  • Request management: We use your data to handle your requests and provide customer support.
  • Targeted advertising: We may use your data to develop and display personalized content and advertising tailored to your interests.
  • Other purposes: We may use your data for data analysis, identifying usage trends, evaluating our promotional campaigns, and improving our Services.

Sharing Your Information

We do not sell or rent your Personal Information to third parties. However, we may share your information in the following circumstances:

  • Third-party vendors: We work with third-party vendors who provide services on our behalf, such as analytics, customer support, marketing, and payment processing. These vendors have access to your information only to perform specific tasks on our behalf and are obligated to maintain its confidentiality.
  • Affiliates: We may share your information with our parent company, subsidiaries, or affiliates for business and operational purposes.
  • Business Partners: We collaborate with business partners to offer certain features or services. If you choose to use these optional services, we may share your information with these partners.
  • User Profiles and Submissions: Certain information that you voluntarily provide, such as your name, location, and any content you upload, may be displayed to other users within the Services or to address your requests.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.
  • Compliance with Laws: We may disclose your information to comply with legal requests, court orders, or government regulations, or to protect our rights and interests.

Retention of Your Personal Data

We will retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. We will take reasonable steps to securely delete or anonymize your data when it is no longer required for these purposes.

Protecting Your Information

We prioritize the security of your information and follow industry standards to protect your Personal and Usage Information. We have implemented administrative, technical, and physical security measures to safeguard your data. However, no method of transmission over the Internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.

International Data Transfers

If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where data protection laws may differ from those in your country. By using our Services, you understand and consent to the transfer of your information as described in this policy.

Email Marketing

With your consent, we may send you marketing communications about our Services or those of our partners. You can opt out of receiving marketing emails by following the unsubscribe instructions included in these emails or by contacting us.

Payments

We may use third-party payment processors, such as Stripe, to securely process your payments. These processors adhere to the standards set by PCI-DSS and have their own privacy policies. We do not store your payment card information.

GDPR Privacy

Legal Basis for Processing Personal Data under GDPR

We will only process your Personal Data if we have a lawful basis for doing so. These bases include:

  • Consent: You have freely given your clear consent for us to process your Personal Data for specific purposes.
  • Performance of a contract: Processing your data is necessary for the performance of a contract to which you are a party or to take steps at your request prior to entering into a contract.
  • Legal obligations: We have a legal obligation to process your Personal Data, such as complying with applicable laws and regulations.
  • Vital interests: Processing your Personal Data is necessary to protect your vital interests or those of another individual.
  • Legitimate interests: Processing your Personal Data is necessary for our legitimate interests or the legitimate interests of a third party, unless these interests are overridden by your rights or interests.

Your Rights under the GDPR

As a user from the EU, you have certain rights regarding your Personal Data. You have the right to:

  • Request access to your Personal Data and receive a copy of the information we hold about you.
  • Request rectification of any inaccurate or incomplete Personal Data we hold about you.
  • Object to the processing of your Personal Data for specific purposes, such as direct marketing.
  • Request the erasure of your Personal Data in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
  • Request the restriction of processing of your Personal Data in certain circumstances, such as when you contest the accuracy of the data.
  • Exercise your right to data portability, receiving your Personal Data in a structured, commonly used format and transmitting it to another controller.
  • Withdraw your consent for processing your Personal Data at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

CCPA Privacy

This section applies specifically to residents of California. It describes how we handle your personal information and your rights under the California Consumer Privacy Act (CCPA).

Sources of Personal Information

We obtain personal information from various sources, including directly from you when you provide it to us, automatically when you use our Services, and from third-party sources, such as service providers.

Use of Personal Information for Business or Commercial Purposes

We may use or disclose your personal information for various business or commercial purposes, including:

  • Providing our Services to you and fulfilling your requests.
  • Improving our Services and developing new features.
  • Communicating with you about our Services, promotions, and updates.
  • Processing payments and fulfilling orders.
  • Complying with legal requests and obligations.
  • Analyzing user behavior and preferences to enhance our Services.
  • Personalizing content and advertising based on your interests.

Your Rights under the CCPA

As a California resident, you have certain rights regarding your personal information under the CCPA. You have the right to:

  • Know about the personal information we collect, how we use it, and with whom we share it.
  • Request that we delete your personal information, subject to certain exceptions.
  • Opt out of the sale of your personal information, if applicable.
  • Be free from discrimination for exercising your rights under the CCPA.

Exercising Your Rights

To exercise your rights under the CCPA, you can contact us at the email address provided in the "Contact Us" section of this policy.

Links to Other Websites

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on our website and, if appropriate, sending you a notification. We encourage you to review this policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please feel free to contact us at: support@pnt.is